The following Terms and Conditions apply to the use of this Web site as well as all transactions conducted through the site.
- Shipping & Delivery
At this time, Ruby-star ships merchandise to locations within the United States, but not to international locations.
Items will be shipped Priority Mail via the US Postal Service or UPS Ground. Transit time for shipments is usually 2-5 days. Shipping rates are calculated during the checkout process.
Items ordered will be shipped within 24-48 hours. Customer will be notified by email if item is no longer available or will not ship within this timeframe.
- Return Policy
- We are happy to offer a full refund or exchange on any items that are not completely satisfactory. All returns must be mailed within 30 days of order date. Exchange requests will be fulfilled according to availability.
In your return package, please include a copy of your receipt with a written reason for the return and/or any exchange request. Goods must be returned in perfect condition, so please handle items with care. We will credit the account and/or make exchange arrangements upon receipt of goods and will email you a confirmation. Shipping/handling on returned merchandise is non-refundable.
Please ship your return to: Ruby-star 8117 W Lorraine Place Milwaukee, WI 53222 - Miscellaneous
- Sizing
Ruby-star apparel is designed for women of all ages who desire a youthful fit. Because our fabrics are stretchy each size can fit a wide range of sizes.
Small - Size 0-2 - Chest A
Medium - Size 4-6 - Chest B
Large - Size 8-10 - Chest C
X-Large - Size 12-14 - Chest D
Kids 6 - 42-45 pounds
Kids 8 - 49-52 pounds
Kids 10 - 54-62 pounds
